Developing soft skills to strengthen operational leadership

The Client: La Riseria SA

La Riseria SA is a company based in Taverne, Switzerland, operating in the rice production and processing sector.

In February 2021, the company decided to invest in the training of its department managers with the goal of improving operational leadership and strengthening the relational and managerial skills of key personnel.

Collaboration with Quantasia

Quantasia SA designed and delivered a corporate training program rich in experiential content focused on soft skills.

The intervention aimed to enhance role awareness, improve internal communication, and provide practical tools for managing teams effectively.

The Challenge

The company was facing:

• The need to strengthen the posture and effectiveness of department managers.
• The demand for improved relationship management and resolution of interpersonal conflicts.
• The necessity to equip team leaders with practical tools for coordination and mediation.
• The desire to foster a more stable and effective collaborative environment.

The Solution

The training program included:

• Experiential activities and role-playing exercises simulating real workplace situations to support active learning.
• Theoretical modules on effective communication, conflict management, and team leadership.
• Analysis of values related to the professional role, to reinforce individual identity and responsibility.

Program Focus

The program focused on:

• Communication and active listening.
• Mediation and interpersonal conflict management.
• Operational leadership and team management
• Professional values and role identity.
• Integration of technical and relational skills.

A Strategic and Long-Term Partner

Thanks to its collaboration with Quantasia, La Riseria SA’s department managers acquired practical tools to approach their roles with greater confidence and awareness.

The training stimulated both individual and collective growth, strengthening leadership at the operational level and promoting a culture of dialogue and shared responsibility.

Quantasia confirms itself as a strategic partner in the development of human resources within industrial and production contexts.