Training “Empower communication to reduce conflict in business company”

Contents and objectives

Knowing how to communicate effectively is a soft skill that covers all spheres of life.
The course aims to provide reasoning strategies and communication techniques to limit interpersonal conflicts.
We will therefore focus on the interpersonal relationship between company figures and the needs for effective communication between them.
The training aims to guide the participants to increase awareness of relationship dynamics, to improve their communication skills to understand and produce the best results in the professional field.

Particular importance will be given to conflict resolution techniques based on negotiation of personal meanings and mediation between the parties involved.

Focus of skills

  • Being able to observe and analyze the relational context.
  • Improve interpersonal communication.
  • Knowing how to improve relationships without entering into conflicting and weakening dynamics.
  • Knowing how to keep the focus on goals without energy expenditure.


The course is aimed at entrepreneurs, managers and corporate executives, employees and freelancers. More generally, to all those who want to improve their communication and relationship skills and abilities. The course includes a minimum of 8 and a maximum of 18 participants.


Claudia Vece – Founder of Quantasia SA of Lugano, she is an expert in Cybernetic Science and Neuro-Emotional Education techniques. Corporate facilitator, Trainer and Coach specialized in education for change and the enhancement of complex systems, she collaborates with the ISG Business & Economic School University in Portugal.

Postponed course, date to be confirmed, due to Coronavirus

Tuesday 24 March 2020
from 09.00 to 17.15
@ Association of Ticino industries
Corso Elvezia 16, 6900 Lugano

Registration required no later than Friday 20 March 2020

The registration fee is CHF 350.- for AITI, FIT and ATIO member companies.
For other companies, the fee is CHF 390.-.


Communication is the bridge between me and the world of the other!
Claudia Vece

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